Bio Terre and COVID-19

The governments of Quebec and Canada are announcing new precautionary measures every day in the face of COVID-19 and we would like to inform you that we are applying them and that we are doing everything possible to participate in the common effort.

Bio Terre remains open during this crisis in order to allow you to get food and hygienic products. Our team will put all its involvement to welcome you and help you.

For the past 15 years, we have been committed to taking care of our community and that is why we have taken the necessary measures. In addition to the hygiene norms and standards that we have always applied, we have also implemented a number of additional measures:

Employees wash their hands regularly.
Our employees stay home if they are sick.
We have suspended all in-store tasting events.
Our store is always clean, we have increased the frequency of cleaning and sanitizing in high traffic areas, checkout counters, grocery cart, bulk bins, freezer doors, etc.
We regulate the number of people in the store.
We ask you to limit the time spent in the store.
We apply the rule of distance between customers and employees.
We ask you to use the baskets in the store. They are cleaned constantly.
We have removed all testers and samples.
For the bulk section, the shovels are no longer put in their original container. We have a bin for the clean ones and a bin for the used ones. Each scoop will be cleaned after each use and the spoons for the spices as well.

The health and well-being of our employees and customers is our top priority. We are doing everything in our power to get through this crisis together.

With the rapidly changing situation, we invite you to follow us on Facebook to receive the latest updates from our healthy grocery store regarding the crisis we are going through.

Take care of yourself and your loved ones,

The Bio Terre team